Procedure for restoring the missing credits in RD Accounts in DOP Finacle

The step by step procedure for restoring the missing credits in RD Accounts during the migration to Finacle is furnished below:
1) Login as Counter PA in Finacle.
2) CRDP > Add > Transfer Bank Induced > Go
3) Enter RD Account ID > Total Amount>Transaction Particulars=Missing Credit>Mode of Payment= Transfer >Account ID=SOLID+0326 (Example: XXXXXXXX0326)> Transfer Amount=Missing Credit + PF (if any)> Submit and Note the Tran ID.
4) HTM> Modify>Tran ID= Noted Tran ID> Go
5) Restore Values= G-Partitioning Details>Go>Entity Type=Accounts–A/Cs>Entity ID= RD A/C ID > Accept> Post.
6) Login as Supervisor in Finacle
7) HTM>Verify> Tran ID>Go>Submit

DOP Finacle Books for Auditors

This book will be very useful for SBCO/IP/ASPs during Day to day audit and Inspection.

Thanks to 
Shri. Devendra Sharma
Supervisor,
WTC, Jaipur
Email : wtcjaipur.raj@gmail.com

Clarification on different scenarios being faced or likely to be faced by POs after Implementation of CBS

Clarification on different scenarios being faced or likely to be faced by POs after Implementation of CBS







Clarification regarding Issuance of India Post ATM Card

1. Whether ATM cards can be issued to Illiterate account holders.

Yes. Just like how account opening is being and also with drawls by Illiterate people is done, the same procedure (witness) may be followed for giving ATM cards to illiterates. However do keep in mind and inform the customer that if any malpractices is being done in their ATM card by the person who is operating their card (if incase), we are not responsible. May be get a letter from the customer before issuing cards to them that they fully understand these conditions.

2. Whether ATM cards can be issued to account holders of other SOLs 

( Including town sub offices) as the account holders of near by offices are requesting for issue of ATM cards. And detailed procedure is wanting for SOL change/transfer of account from one PO to other PO if specifically requested by the depositor by written letter or producing SB 10(b).
NO. ATM cards should be given to HO account holders only at present. Cards for SOs will be given in future.

3. Whether ATM cards can be issued to all joint holders(A, B, C) or only to first holder.

ATM cards can be given for single account holder and Joint B(E OR S). For joint B, primary account holder to be given ATM card.

Solution for the inventory movement error-"No user id found in UPR" in Finacle after CSI migration

Recently in DOP started migration of post offices to CSI application which is nothing but Core Systems Integration.
CSI integrates all the modules of the post office operations including the FSI application i.e., Finacle application.
Core Systems Integration (CSI) is a major update in postal department.We call it a positive change towards achieving long term strategic goal which reads "Achieve the long term goal of financial self-sufficiency by generating surpluses from services (existing and new) outside our universal service obligation".
TCS is the vendor for the implementation of CSI project in DOP.
There are so many advantages after implementation of CSI in DOP which are listed below for all the viewers.

Advantages of CSI implementation :- 

  • Mail Operations will offer reliable mail delivery services, by using robust IT Systems for improving article tracking and volume visibility.
  • Logistics Post will provide end-to-end supply chain services through a technology-driven logistics network.
  • Finance & Accounts will automate accounting operations and bring efficiencies in day-to-day business areas like Cash Management, Asset Accounting, Budgeting, Inventory Management, Procurement and Liability Management.
  • Human Resource Management will maintain a single repository of employee data and improve HR Administration activities like Recruitment, Training, Promotion Payroll and Performance Management. It will also provide an Internal Portal which will allow the employees to perform self-service transactions, like apply leave, view/edit personal data etc.
  • Customer Interaction Channels will provide customer services through Call Centre, Web Portal and Mobile Devices. It will also enhance the functionalities of Post office counters.
For more information , visit
www.indiapost.gov.in/it_modernisation_cm
  • When we try to move the inventory using the menu HIMC after migration to CSI in DOP Finacle for some users they are facing the error "No user id found in UPR".
  • The error screen shot will be as shown in the below figure

It is clear from the above screen shot system is showing the above mentioned error.

Root cause of the above Problem :- 

The above error will occur after migration to CSI in DOP Finacle due to incorrect mapping of user ids in the menu HIMAUM which will be taken care by CEPT user id team,
Hence this is purely inventory access issue which will be taken care by CEPT user id team.

Solution for the above Problem :- 

  • When any user faces the above mentioned error after migration to CSI then immediately send the mail to your concerned CPC with user ids, SOLID and error screen shots.
  • At CEPT level inventory access will be given using the menu HIMAUM for the mentioned CSI Ids then the issue will be settled.
  • From CPC confirmation mail will be sent to respective office after giving the inventory access to the mentioned users. Then users can check with inventory movement in DOP Finacle.

Solution for the login error - " Invalid SOLid" in DOP Finacle after CSI migration

Recently in DOP started migration of post offices to CSI application which is nothing but Core Systems Integration.
CSI integrates all the modules of the post office operations including the FSI application i.e., Finacle application.
Core Systems Integration (CSI) is a major update in postal department.We call it a positive change towards achieving long term strategic goal which reads "Achieve the long term goal of financial self-sufficiency by generating surpluses from services (existing and new) outside our universal service obligation".
TCS is the vendor for the implementation of CSI project in DOP.
There are so many advantages after implementation of CSI in DOP which are listed below for all the viewers.

Advantages of CSI implementation :- 

  • Mail Operations will offer reliable mail delivery services, by using robust IT Systems for improving article tracking and volume visibility.
  • Logistics Post will provide end-to-end supply chain services through a technology-driven logistics network.
  • Finance & Accounts will automate accounting operations and bring efficiencies in day-to-day business areas like Cash Management, Asset Accounting, Budgeting, Inventory Management, Procurement and Liability Management.
  • Human Resource Management will maintain a single repository of employee data and improve HR Administration activities like Recruitment, Training, Promotion Payroll and Performance Management. It will also provide an Internal Portal which will allow the employees to perform self-service transactions, like apply leave, view/edit personal data etc.
  • Customer Interaction Channels will provide customer services through Call Centre, Web Portal and Mobile Devices. It will also enhance the functionalities of Post office counters.
For more information , visit
www.indiapost.gov.in/it_modernisation_cm
  • But some users when try to login the finacle application through POS module they are facing the error - " Invalid SOLID" in DOP Finacle after CSI migration 
  • The error screen shot will be as shown in the below figure
From the screen shot it is clear that user is facing the issue as mentioned and the solution for the above problem is described below.

Solution for the above problem :-

  • When any user faces the above error then the user should escalate the issue to their respective CPC of your circle.
  • From CPC team the same error will be sent to DOP TCS support team in order to maintain the data for that particular SOLID.
  • This happens due to incorrect integration of CSI with FSI and the required changes will be done by the TCS team to resolve the said issue.

Solution for the login error - " Enter a valid teller id" in DOP Finacle after CSI migration

  • Recently in DOP started migration of post offices to CSI application which is nothing but Core Systems Integration.
  • CSI integrates all the modules of the post office operations including the FSI application i.e., Finacle application.
  • Core Systems Integration (CSI) is a major update in postal department.We call it a positive change towards achieving long term strategic goal which reads "Achieve the long term goal of financial self-sufficiency by generating surpluses from services (existing and new) outside our universal service obligation".
  • TCS is the vendor for the implementation of CSI project in DOP.
  • There are so many advantages after implementation of CSI in DOP which are listed below for all the viewers.

Advantages of CSI implementation :- 

  • Mail Operations will offer reliable mail delivery services, by using robust IT Systems for improving article tracking and volume visibility.
  • Logistics Post will provide end-to-end supply chain services through a technology-driven logistics network.
  • Finance & Accounts will automate accounting operations and bring efficiencies in day-to-day business areas like Cash Management, Asset Accounting, Budgeting, Inventory Management, Procurement and Liability Management.
  • Human Resource Management will maintain a single repository of employee data and improve HR Administration activities like Recruitment, Training, Promotion Payroll and Performance Management. It will also provide an Internal Portal which will allow the employees to perform self-service transactions, like apply leave, view/edit personal data etc.
  • Customer Interaction Channels will provide customer services through Call Centre, Web Portal and Mobile Devices. It will also enhance the functionalities of Post office counters.
  • For more information , visit
  • www.indiapost.gov.in/it_modernisation_cm
  • But some users when try to login the finacle application through POS module they are facing the error - " Enter a valid teller id" in DOP Finacle after CSI migration 
The error screen shot will be as shown in the below figure
From the screen shot it is clear that user is facing the issue as mentioned and the solution for the above problem is described below.
Solution for the above problem :-
  • When any user faces the above error then the user should escalate the issue to their respective CPC of your circle.
  • From CPC team the same error will be sent to CEPT user id team chennai in order to link the teller account.
  • Even if the issue is not resolved then issue will be taken by DOP TCS support team to provide the solution for the above error.

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