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SB Order 14 : Withdrawal of Legal Tender Character of Existing Rs.500/- and Rs.1000/- banknotes - SB Orders regarding cash requirement of Post Offces



Download SB order 14 in PDF format by clicking below link

Solution for the error "Already 1 PPF account exists for the customer with CIFID" in DOP Finacle


  • Generally in DOP we will open PPF/SSA account using the menu CPPFAO.
  • CPPFAO stands for PPF account opening menu in DOP Finacle
  • As per finance ministry orders customer should have only 1 PPF account in Post Office or in banks and for SSA maximum of 2 accounts i.e., 1 account for each child.
  • PPF accounts can't be opened as joint account where as PPF account can be opened through minor operated by guardian.
  • SSA accounts should be opened through minor girl child operated by guardian
A girl child can have both 1 PPF and 1 SSA account operated by guardian but in DOP Finacle it showing the attached error as shown in the below figure.

From the above screen shot it is clear that system is showing the error that customer is having already PPF account even though when we are trying to open SSA account.

Root cause of the above Problem :- 

When we are trying to open SSA account for a girl child for whom already having the PPF account operated by guardian then system will throw above error.
Even though as per our SB norms it is allowed to open 1 PPF and 1 SSA account for a girl child operated by guardian system will not accept this is due to technical issue in the DOP Finacle application.

Solution for the above Problem :- 

  • As per DOP norms it is said that a girl child can have both SSA and PPF account by using the same customer id (CIF ID) but system will not allow with the same CIF ID in the DOP Finacle application due to technical error.
  • Only solution for this case is to open a new CIF id for that minor and open a new SSA account in DOP Finacle.

Interim ATM accounting procedure for all the ATM attached Head Post Offices


1. Responsibility of Chief/Head/Sub Post master where ATM is attached including BG GPO. The Postmaster/Treasurer should hand over the ATM fit currencies to authorized AGS Vendor and get the cash loaded into ATM in the presence of Treasurer. The Postmaster/Treasurer should ensure that, In Finacle, one of the User Champion (SA) Using HXFER menu, do a debit entry to ATM Cash account (SOL id suffixing 0006) and credit entry to Bangalore GPO’s SBI account i.e. 560001000007. This transaction needs to be verified by Finacle Supervisor. This transaction has to be done on the day of loading of ATM cash. If it is done on subsequent date, the value date should be the actual date of loading of cash.

As and when withdrawals takes place in the ATM attached to the HO, the customer Savings Bank account will be debited and ATM cash account of the respective HOs will be credited. ATM Cash Account ledger view( HACLINQ) will reflect the actual cash present in the ATM machine( debit balance). If Postmaster fails to do ATM cash loading transaction, the ATM cash Account will go to credit balance(Cr.balance), which is incorrect. Same day, the Postmaster should issue a Remittance Advice to Banglalore GPO in their Meghdooth Treasury module and scanned copy of the RA should be sent to the following email IDsacpmtrybggpo@gmail.com and cpmbggpo@gmail.com, followed by hard copy. Cash balance of the respective HOs will accordingly reduce in their HO Summary.

2. New Guidelines for Bangalore GPO regarding ATM Transactions and accounting. 
  • Bangalore GPO, Treasury branch will receive RA issued by other HOs for ATM cash loading. Simultaneously, while receiving RA’s in Treasury module, Bangalore GPO has to check corresponding ATM cash account (SOL ID+ 0006) for debit entry in Finacle Using HACLINQ. Contra credit entry should be present in Bangalore GPOs SBI account (560001000007). If it’s not done by the respective SOLs, GPO will write to respective HO for doing this entry over mail with copy to CPC Bangalore and director (CBS). The treasurer has to incorporate the same in their books i.e. an entry in the Meghdoot Treasury Module with a denomination ATM Cash for which a separate denomination should be created in Treasury module to distinguish normal cash from ATM Cash. Once RA is received, ATM Cash balance in HO Summary of Bangalore GPO will increase. All the cash present in all the DOP ATM locations should reflect in ATM Cash Balance of Bangalore GPO(for previous days) i.e. consolidated Balance in the ATM prior to cash loading+ Consolidated RA received –consolidated ATM Withdrawals.
  • Cash loaded in Bangalore GPOs ATM alone can be shown in HO Summary of GPO by using exchange option in Treasury module between normal cash denomination and ATM cash denomination. This will increase the ATM cash balance and reduce normal cash balance. 
  • Bangalore GPO HO Summary will have consolidated balance of all the ATMs in the country with denomination ATM cash. This total has to be verified for the correctness by referring Individual ATM Cash accounts (SOL ID +0006) using HACLINQ of the previous day and total has to be arrived. Till prescribed report is generated in Finacle, daily balance of each ATM cash account can be maintained using Excel. Sum of total of all the ATM cash account debit balance should be consolidated ATM cash balance (except reversals), appearing in HO Summary of Bangalore GPO. This has to be daily arrived and then only HO summary will be deemed as tallied.
  • ATM withdrawal done at any locations of India for the previous day has to be shown under the newly created account head SB ATM Withdrawal using SB cash. ATM Cash denomination from treasury has to be sent to the respective SB Cash user and submit account has to be printed and given to treasury. Correspondingly ATM cash balance will reduce in treasury module. Same has to be confirmed by referring ATM cash accounts consolidated balance of entire India.
  • In case of account to account fund transfer done through ATM, by referring the report same has to be accounted using SB cash under the account head SB ATM Deposit and Contra SB ATM Withdrawal. Please note that this will not reduce Consolidated ATM cash balance in HO Summary of Bangalore GPO
  • In case of non automatic reversals, AGS will send TTUM File to Bangalore GPO and GPO should upload the file and account far the amount and In case of both automatic switch level reversals and manual HXFER reversals (ATM Transaction reversal done using Finacle) happened at ATM, Bangalore GPO by referring the reports (HFTI Credit Entry) has to show in their SB Cash under account head SB ATM Deposit. This amount has to be sent to treasury by ATM Cash denomination. Thereby, ATM cash balance of Bangalore GPO will increase in their HO Summary.
  • Roles and responsibilities along with distribution of work for all the branches may be decided by CPM Bangalore GPO as per guidelines given above and their convenience.

Procedure to find common no of live accounts & No of accounts opened in a particular Period


Userid and password - login with supervisor only
command - HFINRPT
Report Option - common no of live accounts
from date -01-11-2016
To date- 30.11.2016
solid - give your solid 
  • Then generate Report and in HPR menu find the no of live accounts for each scheme.

To know the No. of Accounts opened in a particular period

Step by Step Procedure in Detail 
1. Invoke HACS menu
2. Enter SOL ID
3. Enter General Ledger Subhead Code (Click on the Searcher to know the code for a particular scheme)
4. Enter Scheme Code
5. Enter Open Date (Low) - From date
6. Open Date (High) - To date
7. Select Include Closed A/cs as NO (By default, it is selected as NO only)
8. Click on SUBMIT (F10)
9. System will display the number of accounts opened in that particular period along with the list.
SOME GENERAL LEDGER SUB HEAD CODES
SB:30001
RD:30010
MIS:30016
1TD:30011
2TD:30012
3TD:30013
5TD:30014
SSA:30042
SOME SCHEME CODES
SBGEN
RDIPN
MISN1
TDIP1
TDIP2
TDIP3
TDIP5
SSA

REPORT OF KVP/NSC HAVING AMOUNT MORE THAN 200000 IN DOP FINACLE


Last month we published a post "Report of Deposit in MIS/TD/SCSS" more than Income Tax Ceiling Amount. We can easily generate the report for these product. But in case of NSC/KVP we have denomination issue. Each certificate has own account no. and the maximum denomination of KVP/NSC is Rs50000/-. Now the process of generating report is just different from prior. Follow the below step to generate the report in case of NSC/KVP.
Menu Shortcut - HACDET
GO
  • The following screen will be displayed.
Set ID -
Report to - INCOME TAX DEPT
From Open Date - 01-04-2014
To Open Date - 31-03-2015
From Scheme Code - KVN3
To Scheme Code - KVN6
Amt From - 10000
To Amt - 999999999
Order By
CIF ID - Check Box
Submit
  • The following screen will be displayed.
  • Now go to HPR Menu
  • The following report will be available
  • Now you see the report contains all account of particular CIF. We should total the balance amount. If it exceeds the ceiling limit, include it in IT Report.
  • This is for KVP. 
  • The same work will be done for generation the report for NSC.
  • Now we have to select from scheme code NSC85 and to scheme code for NSC85 
  • The rest process is same and click the submit button.
  • Now you can see the report is ready in HPR.

Conversion of General account to Cheque account


Conversion of General account to Cheque account:-
HACXFRSC:-Account Transfer Scheme Code.
  • This menu is used to convert the scheme code i.e., Sb general account to SB cheque account or SB pension without cheque book to SB pension account with cheque book
  • Invoke the menu HACXFRSC and give the account number then system automatically fills the fields Source scheme code and Source General ledger subhead code but in the target Scheme code we have to select from the searcher "SBCHQ" or "SBPEN" depending on the account as shown in the following figures 


  • Now click on submit an id will be generated then note down and verify in the supervisor login.

Finacle : 'USER_MENU_ID' is undefined error in Internet Explorer



  • Steps to to Clear Browsing History and Temporary Internet files
  • Delete History in Internet Explorer 7 and Above
  • Open the Microsoft Internet Explorer browser.
  • Click Tools in the upper right-hand corner.
  • Select Internet Options from the drop-down menu.
  • On the General tab, in the Browsing history section, click the Delete button.
  • Check the boxes of the data you'd like to clear.
  • Click Delete.

Validation on execution of HISCOD with SET ID and restriction of menu access after HISCOD before date change


  • Some SOLs habituated in leaving the office without execution of HISCOD as a result of which CPC had executed HISCOD in SET ID
  • This causes skipping of validations at HISCOD and HSCOD getting failed during date change / HSCOLD
  • And some SOLs doing transaction after execution of HISCOD and leaving without clearing. This resulted in failure of HSCOD / HSCOLD 

Unblocking the transactions will cause issues during closures and interest posting :-

  • Hence it is necessary to stop running HISCOD in SET ID to avoid skipping of validations and not allowing SOLs to do transactions after execution of HISCOD and before date change (HSCOD)
  • Patches meant for these two validations were already deployed in productions 
  • From today onwards, CPC will not be allowed to run HISCOD in SET ID and SOLs will not access CTM,HTM, CXFER and HXFER during period between HISCOD and HSCOD. Incremental patch for restriction of all transaction menus after HISCOD before date change is under consideration by Infosys
  • Please educate the CPCs and SOLs in this regard

RBI Notification regarding relaxation in the limit of withdrawal of cash -DoP Guidelines


RBI Notification regarding relaxation in the limit of withdrawal of cash -DoP Guidelines

Respected Sir/Madam,
Please find attached the RBI Notification regarding relaxation in the limit of withdrawal of cash from bank deposit accounts. The instructions of RBI stipulates that withdrawals may be allowed for deposits made in current legal tender notes on or after 29.11.2016 beyond the current limits preferably,available higher denomination bank notes of Rs. 2000/- and 500/- are to be issued for such withdrawals. 

This instructions of RBI is applicable only for those depositors who deposits valid legal tender notes and seeking withdrawal, for whom the current limit of (Rs. 24000/-) is relaxed. 

The following are the procedure to be followed:-

1.The withdrawal exceeding the current limits may be allowed only in the home SOL of the account holder.

2.The Finacle application should validate the withdrawals exceeding the limit for those depositors who deposit the current legal tender notes on or after 29.11.2016. For this purpose a Patch needs to be deployed.

3.The counter PA should maintain a separate register for entering details of such deposit transactions.The proforma of the register is as follows:-
S.No.
Date
Name of the Account Holder
SB Account Number
Amount Deposited through current legal tender notes
Deno. of legal tender notes
Counter PA Sign.
PM/SPM/ Counter Supervisor Signature
Date and amount of withdrawal, if any
4. The depositors who are depositing current legal tender notes on or after 29.11.2016 should write the denomination of currency notes on the pay in slip.

5. After acceptance of deposit by post office, the concerned PA should acknowledge the tendering of currency notes on the back side of the counterfoil of the pay in slip and write the Sl. No. of the entry in above mentioned register.

6. While allowing withdrawal the Counter PA should consult the prescribed Register and make necessary entries for the cash withdrawal from the respective account.

7. Counter PA should maintain the details of cash received and remitted to Treasurer separately for WOS Notes and Current Legal Notes.

CEPT team/FSI vendor is requested to put in place necessary validation by deploying a Patch in Finacle application. Further detail will be intimated in due course. 

In the meanwhile, necessary instructions may be issued to all concerned. 


With regards,

Sachin Kishore
Director (CBS)
Sansad Marg,
Dak Bhavan

Patch deployed for Wedding and Farming expenses limit in DOP Finacle


Patch intended for Withdrawal limits in respect of Wedding and Farming ( Farmers) , is deployed and configurations are completed

Instructions to be communicated regarding the wedding expenses withdrawal are given below for circulation as directed:

  • For wedding expenses, the Government has allowed withdrawal limit as Rs.250000-. Patch for the same is being deployed in Finacle.
  • As per RBI guidelines / DoP rulings, the officials should check all the relevant documents and obtain the declarations from the customer requesting for withdrawal from their POSB account in connection with wedding expenses.
  • The following conditions are mandatory for withdrawal in respect of wedding expenses:
  • KYC documents should have been submitted for the account; PAN card should have been updated. These checks are done on the CIF of account holder..
  • The maximum withdrawal allowed is Rs.250000 or the closing balance of the account as on 08/11/2016, whichever is lesser and subject to the minimum balance limits applicable on the account. ( Rs.50 for non-cheque accounts and Rs.500 for cheque accounts)
User has to select / enter the report code as WEDLM against transaction report code field in CTM / HTM menu for such transactions.​​
SBCO is advised to monitor the high value withdrawals at all the POs under their control. Report on such transactions can be generated using HFTR / HFTI menu with the Report Code field filled as WEDLM, on daily basis.

Solution for the RD bulk list error in DOP Finacle - Calculated default/rebate fee is not matching with actual default/rebate


Generally in DOP for preparation of agent RD bulk lists we will login to agent login in the India post website and after preparation system will generate the reference number.

Agent list can be prepared in 3 modes they are
  1. Through Cash
  2. Through DOP cheque
  3. Through Non DOP cheque.
  • When the RD bulk list is prepared using cash the reference will start with the letter 'C'
  • When the RD bulk list is prepared using DOP Cheque the reference will start with the letter 'DC'
  • When the RD bulk list is prepared using Non DOP Cheque the reference will start with the letter 'NDC'
  • After preparation of RD bulk list agent will submit to the counter PA, Then the counter PA should accept the list and post using the menu HAGTXP.
  • After posting in the counter PA login system will generate the report in HPR. All the users are requested to check the HPR for agent list posting before proceeding for verification.
  • For sometimes system will show the error Calculated default/rebate fee is not matching with actual default/rebate in DOP Finacle in the HPR report.
  • Alternatively we can check the status of the list using the menu HAGTXP and select the functions as Inquire and then check for the failure reason in the field transaction status.
  • The reasons for the above error and the solution is mentioned in the below procedure.
The error screen shot will be as shown in the below figure
From the above screen shot it is clear that system is showing the above error as mentioned while trying to post the agent list using the menu HAGTXP in DOP Finacle.

Root cause of the above problem : - 

  • The above problem will occur when there is mismatch in default fee or rebate which means that agent might prepared before due date and came for posting to post office after due date then there will be mismatch in default fee/rebate.
  • Generally in order to check the due date and pending transactions in the RD account we will use the menu HPLIST in DOP Finacle.
  • For detailed step by step procedure to use HPLIST users can CLICK HERE

Solution for the above Problem :- 

For example in our example details of Agent:
Agent ID: MIG0029921
Date: 04-12-14
Reference no: C1693566 for Rs 3939/-Note: This customer prepared list for November and December month 2014. One list (ref no: C1693714) posted with correct default fee
  • Installment for November (ref no: C1693714) i.e. 22-11-2014 has been paid on 12-12-2014 for which default fee of Rs.5/- has been collected already. User is now trying to pay the installment for December month with default fee where there is no default fee. Hence the specified error is coming at the time of HAGTXP.Please prepare a fresh list for all the specified accounts and proceed for payments.
  • If the list is prepared before due and the respective agent submitted after due date in the counter then the system will throw the above mentioned error.
  • Only solution for this case to prepare fresh list and accept again.

Important Points to Remember :- 

  • Always advise the agents to prepare the lists well in advance before due and also intimate them to submit in counter before due date only in order to avoid the above mentioned problem.
  • If the list is prepared through cheque mode then always advise the agents not to use the same cheque number for multiple lists.
  • Only we should use cheque number for a single lists, if we want for multiple lists then use difference cheque numbers.
  • Also if the agent want to include same account number in multiple lists then advise the agent to submit the first list in counter for posting and then advise to prepare second list to include that same account number and so on.
  • In simple after posting the first list only agent should prepare second list and so on if the agent want to include same account number in multiple lists.

Pending Transactions for RD in DOP Finacle


Pending Transactions for RD in DOP Finacle

HPLIST:-Pending Installment List
  • This menu is used to find the defaulted installments for any RD account.
  • Invoke the menu HPLIST then give From a/c id,To a/c id and remove the start date as follows


Then in the result screen status indicates as follows

  1. If status is N then it indicates as Normal subscription.
  2. If status is A then it indicates as Advance subscription.
  3. If status is P then it indicates as Pending subscription.

Wedding Expenses Withdrawal - Instructions in DOP Finacle


Instructions regarding the wedding expenses withdrawal in DOP

Instructions to be communicated regarding the wedding expenses withdrawal  are given below for  circulation as directed:
For wedding expenses, the Government has allowed withdrawal limit as Rs.250000-. Patch for the same is being deployed in Finacle.


As per RBI guidelines / DoP rulings, the officials should check all the relevant documents and obtain the declarations from the customer requesting for withdrawal from their POSB account in connection with wedding expenses.

The following conditions are mandatory for withdrawal in respect of wedding expenses:
KYC documents should have been submitted for the account; PAN card should have been updated. These checks are done on the CIF of account holder.

The maximum withdrawal allowed is  Rs.250000 or the closing balance of the account as on 08/11/2016, whichever is lesser and subject to the minimum balance limits applicable on the account. ( Rs.50 for non-cheque accounts and Rs.500 for cheque accounts)

User has to  select / enter the report code as WEDLM against transaction report code field in CTM / HTM menu for such transactions.​​

SBCO is advised to monitor the high value withdrawals at all the POs under their control. Report on such transactions can be generated using HFTR / HFTI menu with the Report Code field filled as WEDLM, on daily basis.

With regards

Giriraj Ponnambalam
Deputy Manager (FSI)
Centre for Excellence in Postal Technology, Chennai 600002
044-28543481, +91 94441 08080
giriraj@indiapost.gov.in​​

SB Order No. 13/2016 regarding acceptance of WOS currency notes in Post Office Saving Bank Accounts


SB Order No. 13/2016 dated 23.11.2016 regarding acceptance of WOS currency notes in Post Office Saving Bank Account only and not in other accounts like RD, TD, MIS, SSA, SCSS, PPF, KVP, NSC etc.


Regarding Stop accepting of WOS notes in Small Saving Schemes


A message from CPMG AP Circle 

I had spoken to DDG FS Dak Bhavan about stop accepting WOS notes in small savings accounts. Directorate sought for clarification from ministry of finance, clarification expected tomorrow. Till such time our directorate issue directions in this regards, present arrangement will continue.
 By CPMG AP

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